Technology Curve or Survival Curve?

In this Law Technology article, author Steve Fletcher, CIO of Parker Poe, Adams & Bernstein, suggests that the curve firms need to track is survival, not technology. Mr. Fletcher addresses four critical issues to survival, the disconnect between firms’ needs to bill hours and clients’ needs for reduced costs, attitudes toward efficiency and productivity efforts, data security risk management and compliance, and partnering with clients through technological innovation. The author ends by advising that while there are threats to survival there are also opportunities and advises that firms must “start listening to clients—and not just the loyal ones they’ve had for decades.”

Read the full article here.

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